Terms of Service

1. What Sira provides

Sira connects job seekers with employers and displays opportunities collected from other sources. Features include job search, saved jobs, applications to participating employers, profiles, resume uploads, a CV builder and in-app notifications. Employer features include job posting, applicant review, team accounts and plan management. Availability may depend on your role, plan, location and the current release.

Sira is a marketplace, not your employer, recruitment representative or a party to an employment contract. Employers make hiring decisions. We do not guarantee that a listing remains available, that an application will be reviewed, or that using Sira or its CV tools will lead to an interview, employment or a particular salary.

2. Eligibility and authority

You must have the legal capacity to enter these Terms and meet applicable employment and minimum-age requirements. Sira is not intended for children who cannot lawfully use the service. Do not provide a child's data without lawful authority.

If you register for an organization, you confirm that you are authorized to represent it. Organization administrators must give team members only the access needed for their work and remove access when that authority ends.

3. Registration, verification and security

Provide accurate account and organization information, keep it current and use an email address you control. Each non-staff sign-in requires your password followed by a six-digit code sent automatically to your email. Entering the code completes sign-in and confirms mailbox ownership. Codes expire after 10 minutes, are single-use and allow at most five incorrect attempts. Email verification proves control of the mailbox, not identity, qualifications or the legitimacy of every statement made by the account holder.

Choose a strong, unique password, keep it confidential and do not share verification/reset codes. Password creation rules are shown in the forms. Staff accounts may also require an authenticator. Tell support promptly if you suspect unauthorized access; never send support your password or a one-time code.

You are responsible for activity you authorize through your account. We may restrict access to investigate suspected compromise, fraud, policy violations or legal requirements. If you cannot access your registered email, contact support for ownership review; recovery is not guaranteed without adequate verification.

4. Profiles, resumes and applications

Submit information you are entitled to share and check it for accuracy. Do not include unnecessary sensitive details such as bank credentials, national identity numbers, health information or information about another person without an appropriate reason and permission.

Saving a job does not apply for it. Saving an application draft does not submit it. When you submit a Sira application, the receiving employer can review the application information and attached resume. An application may use your current profile resume if no other resume is selected.

Changing or removing your current profile resume does not replace or withdraw copies already submitted with applications. Employers may also have downloaded copies. Contact support about account-data requests and contact the receiving employer about copies it holds independently.

Deadlines are shown when supplied and may be displayed in your device's local time. Do not rely solely on reminders. Expired or closed jobs may stop accepting applications. Keep your own copy of important documents and submission information.

5. Employer obligations and verification

Post genuine, current vacancies with truthful descriptions of the employer, role, location, compensation where stated, requirements and application process. Follow applicable employment, non-discrimination and data-protection obligations. Do not request recruitment fees from seekers, impersonate an organization, or use listings to collect unrelated personal data.

Use applicant information only for authorized recruitment and related lawful purposes. Protect it, limit access, address applicant requests and apply appropriate retention practices to copies you hold. Do not resell applicant information or use it for unrelated marketing.

Employer verification and moderation are trust measures, not a guarantee of every vacancy or employer action. We may request supporting information or decline, remove or restrict listings and accounts that do not meet our requirements. Contact support with a listing reference to request review of a moderation decision.

6. External listings and links

Open opportunities may link to third-party job boards or employer sites. Their availability, application process and privacy terms are controlled by those operators. Sira cannot track or withdraw an application submitted on another site.

Verify the destination and employer before sharing information. A link or listing does not endorse every claim on the external site. Report broken, misleading or suspicious listings with their title and source URL.

7. CV builder and AI-assisted content

If you choose AI-assisted generation or revision, your submitted CV text, selected job context and instructions may be sent to the AI service configured for Sira. Read the Privacy Policy before submitting personal data. Do not submit confidential employer information or another person's data without authority.

Generated content can contain errors, omissions, unsupported statements or imperfect translations. Review every name, date, qualification, achievement and statement before exporting or submitting. Do not present invented experience as fact.

ATS scores and job-match scores are guidance, not an employer's assessment or a guarantee of passing a recruitment system. Generation allowances, revision windows, document limits and any paid options are those displayed for the selected tier. Do not assume a feature is unlimited or that an advertised future pack is available.

8. Prices, payments and refunds

Core seeker job browsing and applying are free. Employer plans and optional add-ons may carry charges. Use the price, currency, included features, validity period and payment methods actually displayed at checkout. An unavailable checkout option does not create a right to purchase it.

Payment confirmation may be required before access or credits activate. Do not pay an individual who claims to guarantee a job. For a duplicate, missing or disputed payment, contact support with the transaction reference, amount, date and account email, not full payment credentials.

The linked Refund and Employer Posting Terms provide the refund request process. Nothing here removes a right that cannot lawfully be excluded. Do not assume automatic renewal, manual bank-transfer support or a cancellation feature unless the current checkout expressly provides it.

9. Acceptable use

Do not use Sira for fraud, harassment, unlawful discrimination, misleading claims, unsolicited bulk messages or content that violates another person's rights. Do not upload malware or attempt to bypass access controls, verification, payment rules, rate limits or tenant boundaries.

Do not bulk-harvest listings or personal data, share account access to evade restrictions, interfere with service availability, or misrepresent Sira as the author of your content. Use approved integration credentials only within the scope authorized for your organization.

10. Your content and platform rights

You retain rights you have in content you submit. You give Sira the permission necessary to store, process, format, display and transmit it to operate the features you use, including showing an application to the receiving employer and processing a CV-builder request.

Sira's platform, branding and original materials belong to Ethio Digital Platforms PLC or their respective rights holders. These Terms do not transfer ownership of third-party listings, software or generated material. Respect applicable intellectual-property rights.

11. Notifications and service availability

The notification center provides in-app updates, including application-status changes, enabled matching-job alerts and saved-job deadline reminders when the inbox refreshes. It is not an emergency service or a promise of background push, SMS or email delivery. Keep checking your application and the source listing.

We may maintain, change or temporarily interrupt services, and some features may be limited by plan or technical availability. To the extent permitted by law, the service is provided as available without a promise of uninterrupted or error-free operation.

12. Suspension, stopping use and deletion

You can stop using Sira or sign out at any time. Signing out or uninstalling the app does not delete your account. Use the account-deletion process linked below to request deletion. We verify ownership and explain any lawful retention exceptions.

We may suspend or end access for serious or repeated breaches, security risks or legal obligations. Where appropriate, contact support to request review. Ending access does not automatically remove application copies held by employers or erase records that must lawfully be retained.

13. Responsibility, disputes and applicable law

Each party remains responsible for its own obligations under applicable law. Sira does not control employer hiring decisions or external websites. To the extent permitted by law, we are not responsible for losses caused solely by third-party conduct or information you knowingly submit inaccurately, and our liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded.

These Terms are governed by the laws of Ethiopia, subject to any mandatory rules that apply to you. Contact support first with a clear description and relevant references so we can investigate a concern. This process does not prevent you from using an available legal or regulatory remedy.

14. Changes and contact

This version is dated 20 October 2026. We will identify updated terms by a new version date and provide additional notice or seek agreement where required. Existing acceptance records keep the version accepted at signup; publishing a new version does not rewrite those records.

Contact Ethio Digital Platforms PLC at support@carenavigatortech.com or +251 99 215 6739. Postal/office contact: AMG Adama Mall, Suite 5-07, Adama, Ethiopia. Support hours currently published are Monday-Friday, 8:30 AM-5:30 PM EAT; response time is not guaranteed.